My primary professional interests are:

• evidence-based library development
• history of Danish special libraries
• quality management
• innovation & change management
• library leadership & management
• cultural heritage management 
• research methodology

I am also internationally oriented, e.g. by delivering courses on modern library management for library managers and library school teachers in a number of former Eastern European countries (Hungary, Lithuania, Latvia, Poland) and South Africa. My experience as external lecturer at the Aarhus Business School, made me familiar with delivering courses aimed at other target groups than librarians and library students, e.g., business school students.

My current research activities focus evidence-based library development, library marketing, user studies and evaluation of learning in libraries.

Born April, 2 1951 in Haderslev (Denmark)

Education

• 1996: PhD (business management)
• 1992-95: PhD-student at the Department of Total Quality Management, The Aarhus School of Business
• 1985: BSc (social science) from the University of Aalborg
• 1978: diploma in education
• 1977: MA (History) and BA (Danish literature) from the University of Aarhus
• 1970: Student (Haderslev Katedralskole)

Professional Positions held:

• 2009: Member of the Executive Committee of the Danish Library Association
• 2009: Member of the editorial board of Libri
• 2004-: Head of Research School on Cultural Heritage
• 1997: Co-ordinator of BOBCATSSS '98
• 1997-: Eksternal lecturer at the Department of Information Science, The Aarhus School of Business (from August 1, 1997)
• 1997- : Head of the Department of Economics & Administration (from January 1, 1997)
• 1993-1996 Acting Head of the Department of Economics & Administration (from August 1, 1993-December 31.,1996).
• 1993- Co-ordinator of the Master Programme of Information Science & Information Management, Second Term, of the Royal School of Librarianship and Informations Science (from August 1, 1993)
• 1993: Acting Head of Department of Design and Implementation of Specialized Information Services at the Royal School of Librarianship, Copenhagen (February 1.-July 31, 1993)
• 1993- Associate professor at the Department of Economics & Administration, Royal School of Librarianship, Copenhagen
• 1992-93: Associate professor at the Department of Design and Implementation of Specialized Information Services at the Royal School of Librarianship, Copenhagen
• 1989-92: Consultant (part-time) at the Business Information Centre, Science Park, University of Aarhus
• 1985-: Associate professor of Design and Implementation of Specialized Information Services at the Royal School of Librarianship, Aalborg branch
• 1978-85: Lecturer in Reference work at the Royal School of Librarianship, Aalborg branch
• 1974-78: Instructor at the Department of History, University of Aarhus