Wayfinding og Serendipitet på Valby Bibliotek

Studenteropgave: Bachelorprojekt

  • Frank Johansen
  • Sophie Vahl Nielsen
6. sem, Bachelor i Biblioteks- og informationsvidenskab
This bachelor dissertation explores wayfinding and serendipity in open libraries, specifically Valby Library in Copenhagen which is due to become an open, unstaffed library during evenings and weekends from May 2013. The paper comprises the theoretical foundations for wayfinding and serendipity as well as empirical studies. Building on a hermeneutic and phenomenological methodological approach and observations and Molich-tests we conclude that especially non-regular library users need better signage during unstaffed opening hours. Based on the empirical data we also suggest that serendipitive encounters do not depend on the presence of staff and may even become more prevalent without the presence of staff. The paper offers various ideas for concrete improvements that would help optimize user-friendliness in terms of wayfinding and serendipitive encouters at Valby Library.
Keywords: Wayfinding, Signage, Serendipity, Open Libraries
Udgivelsesdato27 maj 2013
Antal sider73
Udgivende institutionIVA


  • åbne biblioteker, serendipitet, wayfinding, skiltning